Shipping policy

Effective Date: 21 April 2026

At Rabiya Fashion Shop, we aim to process and deliver your orders safely and within the estimated delivery timeframe.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Any free-shipping offer will be subject to the terms displayed on the website at the time of purchase.

4. Delivery Areas

We aim to deliver orders across India, subject to courier serviceability for the customer's PIN code.

5. Order Tracking

After dispatch, tracking information may be provided through the contact details supplied by the customer during checkout.

Tracking updates are generated by the applicable courier partner and may take some time to become available.

6. Delivery Delays

Delivery may be delayed due to:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation disruptions
  • Incorrect or incomplete address
  • High order volumes
  • Remote or difficult-to-service locations
  • Technical or operational issues
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in case of delivery delays.

7. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Valid contact details

Rabiya Fashion Shop may not be responsible for delivery failures caused by an incorrect or incomplete address provided by the customer.

8. Damaged or Tampered Package

Customers are advised to inspect the package upon delivery.

If a package appears seriously damaged or tampered with, please notify the delivery partner where possible and contact customer support as soon as possible.

Photos or videos may be requested to help investigate the issue.

9. Wrong, Missing or Damaged Products

If you receive a wrong, missing, damaged, or defective product, please contact customer support within 7 days of delivery.

The issue will be reviewed according to our Return & Refund Policy.

10. Courier Partners

Orders may be delivered through third-party courier and logistics providers. Delivery timelines and tracking updates may therefore depend on the respective courier partner.

11. Delivery Attempts

The courier partner may make multiple delivery attempts according to its operational procedures.

Customers should remain available at the provided delivery address and ensure their contact details are correct.

If a package is returned to the sender because of repeated failed delivery attempts or an incorrect address, additional shipping arrangements may be required.

12. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not always be possible. In such cases, the applicable return procedure may need to be followed.

13. Consumer Rights

This Shipping Policy is intended to operate alongside applicable Indian consumer-protection and e-commerce requirements. The Department of Consumer Affairs lists the Consumer Protection (E-Commerce) Rules, 2020 and the 2026 amendment rules among the applicable e-commerce rules. Consumer Affairs

Nothing in this policy is intended to restrict any consumer right or remedy that cannot legally be excluded.

14. Contact Us

For questions regarding shipping, delivery, tracking, or delayed orders, please contact us through the customer-support details provided on our website.

Rabiya Fashion Shop
Legal Name: Sabnam
GSTIN: 36MIAPS2395L1ZG

Business Address:
Floor No. 2, Building No. 3, Shabnam
Hyderabad Vijayawada Highway
Hyderabad, Telangana – 500031
India